Delivery Policy

    Last updated: February 2026

    Delivery Times

    We aim to dispatch all orders within 1-2 business days of receiving payment. Delivery times vary based on your location:

    • UK Mainland: 3-5 business days
    • Northern Ireland, Scottish Highlands & Islands: 5-7 business days
    • International: Please contact us for international delivery options

    Delivery Charges

    Standard delivery is included in the product prices. Next Day Delivery is available at the following prices:

    Next Day DeliveryPrice
    Up to 2 boxes£9.75
    3 - 4 boxes£10.75
    5 - 10 boxes£14.25
    11 - 20 boxes£19.75
    20+ boxes£23.75

    Next Day Delivery charges start from £9.75 and will be shown at checkout when selected.

    Order Tracking

    Once your order has been dispatched, you will receive a confirmation email with tracking information where available. For order updates, contact us via WhatsApp or email with your name and order email.

    Delivery Issues

    If your order hasn't arrived within the expected timeframe, or if there are any issues with your delivery, please contact our support team:

    WhatsApp: +44 7838 175052
    Email: support@jshealthyliving.com

    Incorrect Delivery Address

    Please ensure your delivery address is correct when placing your order. We cannot be held responsible for delays or non-delivery resulting from incorrect address information provided at checkout.